Do I have a bonus?
The gift availability is displayed in the "My Bonuses" section. Open the main page and click on the button of the same name. It's located at the top left. Or go to "Money balance" - "My account" - "My bonuses" tab when using bookmaker application.
You'll find available promos, their description with usage rules, and date of expiration. Also, check past promotions if you wish.
When I get my gift?
When you meet all the promo conditions, then you get the bonus. Read the requirements in the promo description. Find the bonus balance at the top of the website or the "My Bonuses" section.
Using of bonus money
The bonus is used to place a bet instead of your main assets. It is done automatically if the stake meets the promo requirements—for example, the selected sport, odds, bet type match.
If a stake is smaller than the bonus, the rest of the sum is transferred to the bonus balance. If the bet wins, the profit is transacted to the bonus account. The gift will be credited when the conditions are fulfilled.
Remember general terms:
- Use gift funds only for non-exchange bets.
- When there are several events in the bet slip matched to promo conditions, the total amount is deducted from the gift balance.
- The "Payout" function does not apply to bets made on gift money.
When are bonus winnings credited?
It is done after all the requirements have been met. The calculation must be done within this period:
- before the winnings' transaction to the main account or its' withdrawn.
- before the expiration of the bonus.
If the calculation is made after the promo ends, the reward is burned together with the winnings.
For which bets can I use the bonus?
It depends on the promo conditions. Please read the description, which contains all the details of allowed stakes. Please note that exchange bets are not permitted with an active bonus.
If I place a bet sum, which is more or less than the bonus?
If a bet is less, then the amount is deducted from the gift money. The rest of the sum is transacted to the balance. You can use it for other stakes.
If the sum is greater than the reward, then the bookmaker deducts the part of the principal balance plus to gift money. There should be enough money in the main account. Otherwise, you will not be able to place a bet.
Is it possible to withdraw the bonus money?
Bonus funds cannot be withdrawn from the balance. However, the winnings generated by using the reward and the balance of the gift money will be transferred to the main account when you meet all the promotion requirements. After that, you will be able to withdraw the bonus money.
What does "Wait for the betting settlement" mean?
When you meet all the requirements of the promotion, the bookmaker will settle all the related bets. It takes some time, and after that, you will receive the winnings in your main account. The calculation must be done before the bonus expires. Otherwise, the gift money and winnings will be canceled.
The buy-in during the promotional campaign
Buy-in is a sum to top up the bonus balance. You must transfer it from your main account to receive an additional reward. The buy-in and the bonus will remain on the balance until the promotion requirements are met, or the premium expires.
Bonus transfer rules
Translation rules work for some stocks. It is the amount on which you must place a bet from your bonus account. After that, you can withdraw your winnings from the promotion. Until the transfer rules are fulfilled, all winnings remain on the bonus balance.
Which bet meets the transfer rules?
The bet must meet the special conditions of the promotion--for example, a sport, type, and odds. Read all requirements in the bonus description.
Why did you use funds from the principal balance and not bonus ones for a bet?
There are two possible reasons.
The first is that the bet does not meet the conditions of the promotion. Familiarize yourself with the terms of the advertising and find out on which bets you can use gift money. This bet does not qualify for the promotion.
Two: the bonus has already been used in its entirety. Gift money was not enough, and the primary balance was taken to cover the difference. This rate is taken into account in meeting the requirements. Winnings will refund the money spent.